Answer the questions to help us confirm your identity. Questions marked with an asterisk are required. Some questions are not marked with an asterisk, but you may still need to supply an answer.
- You need to answer all of the required questions (marked with an asterisk).
- In some cases, you may be required to answer a specific number of questions - more than just the fields marked as required. If so, answer all the required questions and then choose which optional questions you want to answer. The directions at the top of the screen should tell you whether or not you have to answer a certain number of optional questions.
- We match your answers against our records to confirm your identity.
- In some instances, our records may be out of date or incomplete, and we will not be able to confirm your identity. Please contact the support center if you are unable to reset your password online.